How we can help

Our service helps adults aged 18 or over who have eating disorders such as anorexia nervosa, bulimia nervosa, binge eating disorder and other diagnosable eating disorders.

We offer an outpatient service for patients from Leicestershire and Rutland, and a regional inpatient service which serves the surrounding counties within the East Midlands region.

Our service works in accordance with national guidance for the management of eating disorders set out by the National Institute for Health and Care Excellence (NICE).

If you are worried about yourself or a loved one please refer to our Frequently Asked Questions page for advice.


Due to the current Covid 19 situation the service is continuing to offer care but is prioritising high-risk patients.

We continue to accept referrals from healthcare professionals but please be aware that routine referrals may take longer to process than usual, as we prioritise the urgent referrals.

We are following guidance on reducing risks to patients and staff by offering your appointments by telephone or by video calls. This will enable us to offer our services as safely as possible, reducing face to face contact and unnecessary travel.

Patients who are already under the service will be contacted individually so that they are aware of their plan.

There may be some people who require an appointment to be attended in person. If you have been asked to attend a face to face appointment but you or someone in your household are experiencing any of the symptoms –

o A new continuous cough

o High temperature of 37.8 degrees centigrade or higher

o A loss or change to your sense of smell or taste

please follow the latest government advice about self-isolation and telephone the service on 0116 225 2557 to advise us of the situation.

If you have been offered a face to face appointment and have had a shielding letter, have a health condition that puts you into a high risk category or are have been advised to self-isolate, please let us know at the earliest opportunity.

Government guidance about face coverings in clinical settings - All patients and visitors are now required to wear a face covering when entering our sites to keep our patients and staff safe. Staff on our sites will also be wearing face masks. On entering please ensure you are wearing a face covering, these can be cloth and/or homemade. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose. If you require more detail please visit the trust website or speak to a member of our staff team.

Message from Baroness Sayeeda Warsi in urdu about the COVID-19 situation

Sources of support & advice

If you have an eating disorder, or are supporting someone who does, you might have specific worries or practical concerns to do with the illness at this time . Beat have put together some guidance to help, which can be accessed here.

If you are in need of urgent NHS mental health support you should call our Mental Health Central Access Point.

0808 800 3302

24/7 Freephone helpline for people of all ages in Leicester, Leicestershire and Rutland We have combined our central access point and mental health crisis line for adults to offer urgent help for people of all ages in Leicester, Leicestershire and Rutland via a single, 24-hour Freephone number

Using Turning Point’s established Freephone number, the re-named mental health central access point is for people of all ages, offering round-the-clock ‘access to urgent support and solution focused conversations, signposting and referral for yourself or on behalf of someone else.

Calls are handled by Turning Point’s skilled and experienced recovery workers who can access clinical advice from LPT’s specialist clinicians when needed. They will talk with you to agree the best support for your urgent mental health needs.

If you are deaf and have urgent mental health needs, you can use the NHS 111 British Sign Language service available here:

Click here for Easy Read.

For under 18s For people under 18, or if you care for someone under 18 who is not currently supported by our Child and Adolescent Mental Health Services (CAMHS), please call the Central Access Point.

For professionals making a referral to CAMHS (Child and Adolescent Mental Health Services), please continue to use existing referral routes.

Click here for Easy Read for under 18s.

Dial 999 if there’s an emergency

Call 999 or go to A&E now if someone’s life is at risk – for example, they have seriously injured themselves or taken an overdose.

If you are unsure or worried about what you might be feeling or experiencing

You should consider calling NHS Direct on 111 or your GP to make an urgent appointment.


Managing Anxiety

Sources of advice and support can be found at

bacp website

The Headspace app currently have a section called "Weathering the storm" which is free for everyone to use currently and can be useful in aiding the management of anxiety.

Children and Young People

Advice and support specifcally aimed at children and young people can be found at

CAMHS Liverpool


Young Minds

BPS - guide to talking to children about the coronavirus

CAMHS resources have a collection of useful videos, apps, books etc.

Social Media can offer some sources of support. We have put together a useful list of accounts that offer positive support here.


Support and advice for carers can be found at


Emotional Wellbeing

Leicestershire Partnership NHS Trust have added a page to their website offering advice and sources of support. There is also a downloadable guide to local services offering support with mental health and wellbeing.

The government have also published an online emotional wellbeing guidance to support you and your family during this time

Can you help by being involved in some research?

We need your help. If you are 16 or over, live in England and have ever experienced symptoms of disordered eating, sign up to #EDGIUK today. Together, we can improve diagnosis and treatment of eating disorders for future generations. Please find more information here and follow the link to sign up here

Help NIHR School for Primary Care Research improve how young people with mental health problems are identified and supported

If you work with children or young people with mental health problems (as a GP, psychiatrist, psychologist, teacher, social worker, mental health support worker, school nurse etc) and are interested in how children and young people’s mental health has been affected by Covid and creating recommendations for healthcare, educational and social services then please consider getting involved with this research. Please find more information here.

Video Appointments

If you are due to have an appointment by video through Attend Anywhere you can access out waiting room here.

A guide to using Attend Anywhere can be found here


If you are asked to complete any activities and return them to your assessor or therapist please do so by uploading via this link.

A guide to uploading documents has been produced should you need it.